IEA

    Your information

    Privacy

    Innovate Entrepreneurs Academy is operated by Innovate Ahead Group Pty Ltd. We use the information you provide in an enquiry to understand your request, assess relevant support and respond to you.

    Enquiries and updates

    Enquiry forms request your name and email, with business details where relevant. Training enquiries also request a topic, current AI experience, delivery preference and the task you want to work on. Other topic and format preferences are optional where indicated. Consent to receive additional program and event updates is optional and separate from your enquiry.

    CRM readiness scorecard and HighLevel support

    The CRM & Client Follow-Up Readiness Scorecard calculates a practical result in your browser from the answers you choose; you can view it without providing an email address. If you separately request results by email, we submit your email address and scorecard answers so the request can be processed. A HighLevel Support enquiry includes the details you provide, and scorecard answers and recommendations are included only when you select the separate share-results option. Optional marketing consent is separate and unchecked by default. We do not treat a results request as a service enquiry or marketing subscription. A successful response confirms that a request was saved; it does not confirm that an email was sent or delivered. Please do not enter passwords, confidential client information or sensitive personal information.

    Information you share

    Please do not submit passwords, confidential business records or sensitive personal information. Our contact and member-login links may open a separate hosted service with its own privacy terms.

    Business Growth Readiness Scorecard

    If you complete the scorecard, we collect your name, business name and email address; optional phone, website and industry details; your business stage, revenue range, team size, current challenge, goal, preferred support, readiness and investment preferences; an optional description of your obstacle; your 24 ratings; and your privacy and optional marketing choices. Please do not include passwords, confidential customer information or sensitive personal information in your answers.

    We use this information to prepare and display your personalised results, save and retrieve your completed assessment through the scorecard session, conduct internal review, and respond to you about the scorecard. If you separately opt in to marketing, we may also use your contact details for occasional business insights, learning opportunities and program updates. Transactional scorecard emails may be sent through Mailgun when that email capability is enabled; submitting the form does not mean an email has been sent or guarantee delivery.

    You can request a private access link using the email address supplied with your assessment. If matching results exist, Mailgun is used to email a single-use link that expires after 30 minutes. We record a protected representation of the email address and request source, request and verification times, and email processing status to prevent abuse and manage access. Opening the link alone does not retrieve results: you must select “View my results”. After verified retrieval, we notify IEA that your saved results have been reopened, limited to one notification per assessment in 24 hours. This does not create a new assessment or change marketing consent. Results access in the verified browser lasts up to seven days; keep access links private and avoid retrieving results on a shared device.

    Unfinished drafts are stored in your browser: answer ratings in local storage and profile details and consent choices in session storage for the current browser tab. They are not submitted to the server until you submit the assessment. Do not use a shared device for an unfinished draft; you can remove it by clearing this site’s browser storage. After successful submission, the browser draft is cleared and the completed result is saved through the scorecard service.

    The scorecard service uses the application and PostgreSQL infrastructure provided through Replit. A proposed retention period for submitted scorecard information is 24 months, subject to owner review; this is a proposed period and no automatic deletion is currently promised. Access and retention practices may change as the service is reviewed. Please contact us with questions or requests about your information.

    Questions or requests

    To ask about information you have provided, request a correction or stop receiving updates, email hello@innovate-entrepreneur.com.